Shipping
When my order will be shipped?
We will process the order within 1-3 business days after payment.
How long does it take to get my order?
The delivery time depends on different shipping methods. Express shipping: Within-3-10 business days. Standard shipping: Within 7-20 business days after shipment. Delivery can take longer during peak periods or if your parcel is being checked by customs. It may be delayed for 5 business days for any special situations. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
How can l change the shipping address?
There is a very limited time in which you can change the shipping address. lf yourorder hasn't shipped yet, please contact our customer service team with the ordernumber to change the shipping address. We're sorry that the shipping addresscan't be changed if the order is shipped,
How can l modify/cancel my order?
There is a very limited time in which you can modify/cancel the order afterpayment.lf your order hasn't shipped yet,please contact our customer service teamwith the order number about the modification/cancellation. We're sorry that theorder can't be modifiedcanceled if the order is shipped.
How much is shipping?
Orders above $79 UsD, get free shipping! For orders under $79 UsD, our standardshipping is a flat $8.99 UsD.
What happens if my package gets lost?
- 100% COMPENSATION FOR PACKAGE LOST!
- Green Shipping Protection is a service provided by Seel. It covers shipment delayed, package damaged, and items lost that meet the following criteria. Up to full compensation is available. The cost of Buyer Protection depends on the currency that the store uses. Learn more
Payments
How to use the discount code?
Applying a promotion code is simple! At Checkout, simply type the code into thebox that says "Promo Code." Then, click the button that says "Apply." All promotioncodes can only be used once.
What forms of payment do you accept?
We accept PayPal, AMEX, Apple Pay, Diners Club, Discover, Shop Pay, Google Pay.
Mastercard, Visa, Meta Pay, Bancontact, iDEAL.
Why are there multiple charges on my card for a single order?
When you place an order, CutiesBliss contacts the bank that issued your card toconfirm your account and reserve funds for your purchase. You'll see a pendingcharge, also called an authorization charge in your bank or credit card account. Weonly charge your payment method when your items ship.
Can you accept cash on delivery
We're sorry that we don't accept cash on delivery so far. You can place order on ourwebsite directly, then we will arrange shipment for you soon.
What information do l need to check out?
Our checkout is easy, fast, and secure. Enter your shipping address and payment
method, then place your order!
Do you have a wholesale option?
Yes, we have. Please contact our customer service team for more detail.
Return/Replacement
How can l return the order?
- We offer a 14-day money-back guarantee from the date when the order is delivered. Please contact customer@funnyfuzzy.com if you want to return the order.
- For more information, please check here.View more
How can l get a replacement if the item is incorrect or damaged?
Please contact our customer service team with the order number and productpicture.Our customer service team will solve it for you.
Support
How can l return the order?
- You can email us at customer@cutiesbliss.com or click <CONTACT US> to leave a message, and we will get back to you as soon as possible.
What are your customer service hours?
We're available from 10:00 am - 05:00 pm every day
